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Effective Communication in Pharmacy to Foster Patient Care

300 AED
900 AED
300 AED
Join us
For Pharmacists
Soft skills
Dr Sanah Hasan
Associate Professor - College of Pharmacy - Ajman University

The Art of Effective Communication in Pharmacy to Foster Patient Care 


The educational language - English

The provider of the course - PharmaCourses educational online platform

Consists of 6 lecturers (after payment, you will have the access to all 6 lecturers through email) 

The certificate from Pharma Courses


After completing this course, you will receive the certificate from Pharma Courses.

Justification for the course

Accreditation bodies of pharmacy programs require communication skills are included in pharmacy teaching/learning to equip future pharmacists with the communication skills needed to provide patient care and to collaborate with other healthcare providers such as physicians. 

Communication skills are vital to the practice of pharmacy. Many pharmacists have not formally received communication skills learning/training while in pharmacy school and hence may benefit from formal education/training as part of their continuing education needs as practicing pharmacists after graduation.

 Why Pharma Courses? 

  • Online education at any convenient time for you without leaving  home
  • Support and consultancy  from our team on the every spet of the education 
  • The ability to ask questions to the best speakers from MENA region and other countries
  • The high quality of the course at the comfortable price

Do you need a discount for the educational program?

Send us an email on the address [email protected] of through the phone number in WA +971 58 500 5214


  1. “General concepts of verbal, noverbal and vocal communications, and how they may be different culturally”. Main role of pharmacist as drug therapy expert needs good communication skills. 
  2. “How to become a good listener, and how to prepare various questions and responses to patient care needs?”  What defines perception of patients of pharmacist, their credibility & persuasion are highlighted. Barriers and constraints to effective communication.
  3. “The art of counseling patients on their medications”. This topic will be detailed including over-the-counter and new or re-fill prescriptions. Other important topics are: Using questions wisely when talking to patients; Presenting information clearly, Closing the interaction, Communicating through agents other than patients.
  4. “The differences between passive, assertive and aggressive behaviors”. Assertive communication skills and replying and behaving assertively will be emphasized in inter-professional communications with nurses, other healthcare professionals, physicians, with employers and the patients themselves.
  5.  “Health literacy knowledge and skill in handling low health literacy patients”. Health literacy as a public health issue; the extent of the problem of low health literacy; the consequences of low health literacy; behaviors typically exhibited by patients with low literacy; and risk factors for low health literacy will be illustrated in this lecture.
  6. “Strategies used by pharmacists in handling patients with low literacy”. Confidence in their ability to identify and communicate with patients with low health literacy; and the ability to write health literacy level appropriate patient education material will be highlighted in this lecture.


For any questions, inquiries or offers, feel free to contact us through this direct email [email protected] of the phone number in WA +971 58 500 5214