This site is managed and operated by Pharma Global MENA Ltd.
It contains and allows booking of continuing healthcare professional development training courses which includes special Continuous Professional Development accredited programs (hereinafter referred as the “CPD”), soft skills for healthcare management and business optimization. Such training courses are addressed to any person willing to learn new information about the medical and pharmaceutical field and intended to satisfy the CPD requirements of the Government of United Arab Emirates, for doctors and pharmacists in the United Arab Emirates.
Pharma Global does not claim that the training courses are in anyway mandatory to practice any kind of medical or pharmaceutical business or profession in the United Arab Emirates, unless otherwise stipulated in writing by the governing authority and the relevant Government department.
Do note that the Site is publicly accessible and any content you post on the Site may be accessed by the public. This does not include your personal information used to register for the Site.
If you do not agree to abide by these Terms, do not access the Site. You are responsible for ensuring that all persons who access the Site through your internet connection are aware and comply with this Terms and Conditions.
Pharma Global Services(hereinafter referred as “Services”)
Description of Pharma Global Services constitute a technology platform, including but not limited to Pharma Course, the e-learning solution for healthcare professionals where the exchange of knowledge and materials is happening between users and Pharma Global, and websites (collectively, referred as the “Pharma Global Applications”), that connects users of Pharma Global Services who desire to book healthcare professionals courses which includes but are not limited to special CPD accredited programs, soft skills for healthcare management and business optimization (hereinafter referred as the “Users”)
If you register or book any training course listed on the Site, the Terms and Conditions will apply. You will be required to accept the Terms prior to book and/or attend any such training course. In relation to payment for all such training courses, the payment terms and conditions are located on this Agreement. You will be required to accept the payment terms prior to gain access to pay for any training course. You hereby acknowledge and agree that the payment website is not run by Pharma Global and that any issues relating to payment must be addressed to the Third Party Payment Services Provider - National Bank of Abu Dhabi (NBAD).
This Agreement aims to give you information on how Pharma Global collects and processes your personal data including any data you may provide through this website when you:
The Site and Services are directed at any person interested in medical and pharmaceutical field. Pharma Global may at any time limit the availability of the Site and/or Services to any person or geographic area at their absolute discretion.
Pharma Global owns or is the licensee of all Intellectual Property Rights on the Site, its content and Services which are protected by UAE and international copyright, trademark and/or patent laws and treaties. All such rights are reserved. Intellectual Property Rights includes computer and software code, design elements, scripts, logos, graphics, interactive features, text communication, and any other content that may be found on or in the Site created by Pharma Global or on their behalf. All trademarks, service marks and trade names are owned, registered and/or licensed by Pharma Global and you are not permitted to make any use of any of Pharma Global trademarks, services marks or trade names. The protected materials available on / in the Site are not allowed be reproduced, copied, translated or reduced to any electronic device without written permission.
If Pharma Global discovers that you have used any materials on the Site protected by Intellectual Property Rights belonging to Pharma Global, in contravention of the Terms of the license below or otherwise in breach of Pharma Global rights, Pharma Global and any of its affiliates may bring legal proceedings against you, seeking monetary damages and an injunction, or any other equitable remedies, against you. You could also be ordered to pay legal fees and legal costs. If you become aware of any use of materials which Pharma Global owns or are the licensee of Intellectual Property Rights and that contravenes or may contravene the Terms of this Agreement, you agree to immediately report this by email to [email protected]
You may not use Pharma Global Services except in its intended manner in accordance with these Terms and Conditions. Subject to your compliance with these Terms and Conditions, Pharma Global grants you a limited, non-exclusive, non-transferrable license to: (i) access and use Pharma Global Application(s) on your personal device (e.g. tablet, computer, smartphone) solely in connection with your use of Pharma Global Services; ((ii) access and use any content, information and related materials that may be made available through Pharma Global Services. You acknowledge and agree that the rights of the Site and Services are licensed and not sold to you, and you have no rights in /to, the Site or the Services other than the right to use each of them in accordance with the terms of this Agreement.
You undertake not to gain or attempt to gain any access to any part of the Site, its content and the Services which you are not authorized to access under the Terms of this Agreement.
You may use the Site, its content and the Services only for your own personal and non-commercial purpose.
You agree in relation to the Site, its content and the Services: (i) not to copy them; (ii) not to alter, obscure, destroy or otherwise remove any copyright or proprietary notices or labels contained within them; (iii) not to disassemble, decompile, or otherwise attempt to gain access to the source code of them or create derivative works based on the whole or any part of them or attempt to do any such thing; (iv) not to use them in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Agreement, or act fraudulently or maliciously; (v) not to make alterations / modifications to/ of the whole or any part of them, or any part of them to be combined / incorporated with / in any other programs; (vi) not to provide or otherwise make them available in whole or in part, in any form to any person without prior written consent from Pharma Global; (vii) not to use any automated data collection methods, data mining, robots or any data gathering methods of any kind in relation to, or in connection with, them; (viii) not to infringe Pharma Global Intellectual Property Rights or those of any third party in relation to your use of them.
The types of personal data Pharma Global capture include:
For further information please contact Pharma Global at [email protected].
Pharma Global will only retain your personal data for as long as necessary to fulfil the purposes they collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, Pharma Global considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which Pharma Global process your personal data and whether they can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask Pharma Global to delete your data.
In some circumstances Pharma Global may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case Pharma Global may use this information indefinitely without further notice to you.
In order to use the services of Pharma Global, you must register for and maintain an active personal Pharma Global Services account (hereinafter referred as the “Account”). If registration is requested, you agree to provide Pharma Global with accurate, complete and current registration information and you further agree to promptly update that information to keep it accurate, complete and current. Each registration is for a single person/company only unless specifically designated otherwise on the registration page.
In order to use the services of Pharma Global, you must register for, and maintain an active personal Pharma Global Services account.
Account registration requires you to submit to Pharma Global certain personal information, such as your name, company name, company’s license number, address, e-mail address, mobile phone number, residential city and country, as well as credit card information for payment of the provided Services. You agree to maintain accurate, complete, and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to date Account information, including having a valid credit card on file, may result in your inability to access and use Pharma Global Services. By using Pharma Global Services you hereby authorize Pharma Global to charge any credit and/or debit card affiliated with your account for any and all fees incurred. Pharma Global may, but is not obligated to, use third party services to verify the information you provide and to obtain additional related information and corrections where applicable and you hereby authorize Pharma Global to request, receive, use, and store such information for a reasonable period of time. Pharma Global may accept or reject your registration at its discretion for any reason.
In relation to the Users account: Pharma Global does not permit any other person using the registered sections under your name; or access through a single name being made available to multiple users on a network; or access through a false, incorrect or borrowed identity or name. You are responsible for preventing such unauthorized use and for keeping your registration information confidential. Pharma Global will not be responsible for any damage resulting from any unauthorized use or any other breach of security. You agree that Pharma Global may suspend or terminate your access to the Site and Services, for any reason whatsoever, entirely at Pharma Global own discretion, including if you provide any information that is inaccurate, incomplete or not current, or if Pharma Global believes that such information is inaccurate, incomplete or not current, or you violate any of the terms of this Agreement.
If you know or suspect that anyone other than you knows your registration and access information you must immediately notify us at Tel: +971 504129683 ; Email: [email protected] and provide us with all assistance to cancel your registration and prevent any unauthorized access.
When you register an account on Pharma Global Services Site, you agree that you will create an electronic signature affirming your full understanding and agreement to be legally bound by all of these Terms and Conditions and that you are legally permitted to use and access Pharma Global Services.
By creating an Account, you agree that Pharma Global may send you informational text (SMS) messages and e-mails for support and marketing purposes. You may opt out of receiving other types of text (SMS) messages or e-mails from Pharma Global at any time. You acknowledge that opting out of receiving text (SMS) messages or e-mails may impact your use of Pharma Global Services.
You are responsible for obtaining the data network access necessary to use Pharma Global Services. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use Pharma Global Services and any updates thereto. Pharma Global does not guarantee that Pharma Global Services, or any portion thereof, will function on any particular hardware or devices. In addition, Pharma Global Services may be subject to malfunctions and delays inherent in the use of the internet and electronic communications. You agree to comply with the usage rules established by your mobile device platform or service provider when using Pharma Global Services, including, but not limited to, Pharma Global website.
Apple Inc., or Google Inc., will be a third-party beneficiary to these Terms and Conditions if you access Pharma Global Services using Pharma Global Applications developed for Android or Apple iOS powered mobile devices, respectively. These third-party beneficiaries are not parties to these Terms and Conditions and are not responsible for the provision or support of Pharma Global Services in any manner. Your access to Pharma Global Services using these devices is subject to terms set forth in the applicable third-party beneficiary’s Terms and Conditions.
Please note that all your actions while using this Site may be recorded and analyzed for various purposes, including security, marketing and system monitoring purposes.
You acknowledge and agree that Pharma Global has no obligation to screen other Users of Pharma Global Services, including providers or third party service providers with whom you may interact while using Pharma Global Services, and has no obligation to intervene in, or be involved in any disputes that may arise between Users, Providers, or other third party service providers. It is your responsibility to take reasonable precautions in all actions and interactions with any Provider, other Users, or third party service providers with whom you may interact. It is your decision whether to accept the services provided by Pharma Global or any third party service provider, and you may decline Pharma Global Services or any other services from third party service providers your sole discretion. You understand and accept that Pharma Global has no control over the actions of Providers or third party service providers and you should exercise caution and good judgment when using Pharma Global Services.
Statements on this Site may contain information obtained from third parties. Reproduction and distribution of third-party content in any form is prohibited except with the prior written permission of the related third party. Pharma Global does not endorse or guarantee the accuracy, reliability, security, safety or appropriateness of any services, opinion, statement, information or material created, displayed, available or distributed through the Site or the Services. You acknowledge that by using this Site and/or the Services you may be exposed to information or service that is inaccurate or unreliable, insecure or unsafe and in this respect your use of the Site and the Services and your reliance on the content (including any such third party information or material) and services linked to this website (including the payment and training services) is entirely at your own risk. Pharma Global will not have any responsibility for the conduct of any User of this Site or third party whose services are accessible via this Site and Pharma Global assume no liability for any lack of security, disclosure of data, mistakes, misstatements of law, defamation, libel, omissions, opinions, representations or anything else contained in any content or resulting from services appearing on or available via the Site and/or Services.
Pharma Global reserves the right but disclaim any obligation to monitor content from Users of this Site, or take any action to restrict any access to material displayed or distributed through this Site and/or the Services that violates this Agreement.
Pharma Global Services are available only to any kind of Users with or without a medical and pharmacy qualification.
By using Pharma Global Services you agree to provide documentation to Pharma Global at any time to confirm your eligibility. Further, by registering and maintaining a Pharma Global account, you agree and acknowledge that you meet the following eligibility requirements: (i) you possess a mobile phone or a PC; (ii) you have a valid payment card on your or your company name; (iii) if / when it is requested, you confirm that you are licensed as pharmacists/doctor or you have medical/ pharmaceutical credentials or any medical/ pharmaceutical business or/ and studies.
Pharma Global reserves the right to refuse any person who does not meet the above eligibility requirements from using Pharma Global Services. In addition, Pharma Global may request to get a copy of your company’s trade license or/and a copy of your credentials or/and personal data.
Pharma Global may revoke your account and eligibility at any time at its sole discretion. You will not be able to use Pharma Global Services if you do not meet the aforementioned eligibility requirements and submit the requested documents or credentials.
If there are any changes to your qualification being or not medical / pharma profession / qualification, including but not limited to a suspension or revocation or your license being or not medical / pharma license, after your account has been approved, you must notify Pharma Global immediately.
Failure to notify Pharma Global of any above mentioned changes may result in immediate and permanent suspension of your account.
You may not assign or otherwise transfer your account to any other person or entity. You may not authorize third parties to use your Account. In certain instances Pharma Global may require you to provide proof of identity to access or use Pharma Global Services, and you agree that you may be denied access or use of Pharma Global Services if you refuse to provide proof of identity.
Pharma Global Site may contain links to other websites of interest owned or operated by others.
Pharma Global will not sell, distribute or lease your personal information to third parties unless Pharma Global has your permission or is required by law to do so. Pharma Global may use your personal information to send you promotional information about third parties which they think you may find interesting.
Should you choose to register for any training course or to make any payment or to otherwise disclose any of your personal details and/or credit card/bank details to any party (including the Third Party Payment Services Provider), or to enter into the payment terms, you do so entirely at your own risk (and subject to those terms you have agreed with third parties). Pharma Global encourages you to conduct your own due diligence and to make proper enquiries and obtain references and endorsements of such third parties from persons outside the Site.
In the event, that you decide to enter into the payment terms or Services and you are in any way unsatisfied with the services you receive thereunder, you must complain to the party with which you contracted.
If you wish to complain about this Site or the Services, please contact us, email [email protected] address: 2427 ResCo-work 02, 24th Floor, Al Sila Tower, Global Market Square, Al Maryah Island, Abu Dhabi, UAE; Tel: +971 504129683.
The security of your personal information is important to Pharma Global. Pharma Global follows generally accepted industry standards to protect the personal information submitted to them, both during transmission and once they have received it.
Considering the fact that the transmission of information via the internet is not totally secure, Pharma Global will do all necessary to protect your personal data. Pharma Global cannot guarantee the security of your data transmitted to or by their Site; any transmission is at your own risk. Once Pharma Global have received your information, they will use strict procedures and security features to prevent unauthorized access, but they cannot guarantee it.
Pharma Global will retain and use your information as necessary to comply with their legal obligations, resolve disputes, and enforce their rights and the rights of others.
Where Pharma Global have given you (or where you have chosen) a password that enables you to access certain parts of Pharma Global Site, you are responsible for keeping this password confidential. Pharma Global asks you not to share your password with anyone.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Pharma Global uses the following cookies:
These are cookies that are required for the operation of Pharma Global website. They include, for example, cookies that enable you to log into secure areas of Pharma Global website, use a shopping cart or make use of e-billing services.
They allow Pharma Global to recognize and count the number of visitors and to see how visitors move around Pharma Global website when they are using it. This helps Pharma Global to improve the way their website works, for example, by ensuring that users are finding what they are looking for easily.
These are used to recognize you when you return to Pharma Global website. This enables Pharma Global to personalize their content for you, greet you by name and remember your preferences (for example, your choice of language or region).
These cookies record your visit to Pharma Global website, the pages you have visited and the links you have followed. Pharma Global will use this information to make their website and the advertising displayed on it more relevant to your interests. Pharma Global may also share this information with third parties for this purpose.
If you decide to register in a training / course or/and CPD training course via the Site, you will be leaving the Site and you will be directed to visit an internet payment gateway (hereinafter referred as the “Payment Gateway”), for the purposes of entering your payment information and completing the payment process.
You acknowledge and agree that the Payment Gateway is owned and operated by a third party (hereinafter referred as the “Third Party Payment Services Provider”), and that you may be subject to additional terms and conditions by and between you and the Third Party Payment Services Provider for the purposes of completing the payment transaction (hereinafter referred as the “Payment Terms”). You hereby acknowledge and agree that any Payment Terms are strictly between you and the Third Party Payment Services Provider, and that neither Pharma Global nor any affiliates shall in any way be responsible or liable for any breach of the Payment Gateway Terms by the Third Party Payment Services Provider.
You acknowledge and agree that, in accordance with the Terms of this Agreement, there are no exchanges, refunds and/or returns accepted for the purchase of Service. All sales are final. If you believe you have been charged by error, after completing a payment transaction on the Payment Gateway, you must contact Pharma Global at Tel: +971 504129683, E-mail address: [email protected] no later than 48 hours and Pharma Global will investigate accordingly. You acknowledge that your personal information and payment data may be transmitted and processed outside of the UAE by such third party payment services provider.
The Payment Gateway is managed and operated by the Third Party Payment Services Provider and not by Pharma Global. Accessing the Payment Gateway, you are leaving this website and you acknowledge and agree that the Third Party Payment Services Provider is solely responsible for any obligations with respect to processing, protecting, securing and transmitting your cardholder data and/or payment information. Therefore, by accessing the Payment Gateway, you acknowledge and agree that Pharma Global, and its affiliates shall not be responsible for any breach, disclosure and/or security incident involving your cardholder and/or payment data, and that your use of the payment gateway does not create any obligation, responsibility or contractual relationship between you and Pharma Global and its affiliates in relation to payment or any of your payment details.
You agree that neither Pharma Global nor any of its affiliates, employees, managers, directors and secretaries shall be responsible or liable for any breach of security and/or disclosure involving your cardholder and/or payment data.
Any claim, complaint and/or liability with respect to a breach of security and/or disclosure of cardholder data shall be solely between you and the Third Party Payment Services Provider. Pharma Global is not responsible for the security and/or privacy of cardholder or payment data that may be entered into, stored and/or communicated by the payment gateway.
The use of the Payment Gateway is entirely at your own risk and Pharma Global and its affiliates, employees, officers, managers, directors and secretaries will not be liable for any direct, indirect, incidental, special, exemplary, punitive or any other monetary or other damages, fines, fees, penalties or liabilities, nor for any loss or disclosure of data or loss or damage to reputation or goodwill whatsoever arising out of or relating to the use or operation of the Payment Gateway or any reliance thereon.
The intellectual property in the Site, materials and e-learn belong to Pharma Global. You acknowledge
- all intellectual property rights used by or subsisting in the Site, materials and e-learn are, and shall remain, Pharma Global exclusive property;
- you have no rights in, or to, the Site, materials and e-learn other than to use it for the purposes of your studies;
- you will not at any time make any unauthorized use of, or copy, reproduce, modify, distribute, republish, display, post or transmit any aspect of the Site, materials or e-learn containing such intellectual property rights, nor authorize or permit any person to do so.
This Site assumes no responsibility for information contained on this Site and disclaims all civil and criminal liability in respect of such information. In addition, none of the content in this Site will form any part of any contract or agreement between Pharma Global and any User.
Pharma Global excludes all civil and criminal liability in connection with any User browsing this Site and for the User using the information or downloading any materials from it, including, but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements.
The information at this Site might include opinions or views, which, unless expressly stated otherwise, are not necessarily those of Pharma Global, its affiliates, directors, secretaries, officers, representatives, successors, assigns and employees who would have any potential liability or responsibility.
All content and information on the Site might be changed or updated without any notice. The Site might also make changes or improvements at any time, without any notice.
Pharma Global, its affiliates, directors, secretaries, officers and employees, shall not be liable for direct, indirect, incidental, special, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage, even if Pharma Global has been advised of the possibility of such damages.
Pharma Global, its affiliates, directors, secretaries, officers, representatives, successors, assigns and employees shall not be liable for any damages, liability or losses incurred by you arising out of: (i) your use of or reliance on Pharma Global services or your inability to access or use Pharma Global services; or (ii) any transaction or relationship between you and a third party, even if Pharma Global has been advised of the possibility of such damages.
Pharma Global, its affiliates, directors, secretaries, officers and employees shall not be liable for delay or failure in performance resulting from causes beyond Pharma Global’s reasonable control.
Pharma Global has no control over the conduct of other users of Pharma Global services, and disclaims all liability in this regard to the maximum extent permitted by applicable law.
Pharma Global, its affiliates, directors, secretaries, officers, representatives, successors, assigns and employees will not be liable for any loss or damage caused by any virus, distributed denial-of-service attack or other technologically harmful material that may infect your computer, equipment, computer programs, data or other material due to your use of the Site or to your downloading of any content on the Site or on any other website linked to the Site (including the third party payment website) or by reason of any disclosure of such material or data by any third party (including the Third Party Payment Services Provider).
You agree to defend, indemnify and hold Pharma Global, and its affiliates, officers, directors, employees, secretaries, representatives, successors, assigns and agents, and their licensors, advertisers, suppliers, and operational service providers harmless from and against any and all claims, expenses, costs, actions, demands, liabilities, judgments, and settlements, including reasonable legal fees, resulting from or alleged to result from your use of this Site and/or the Services, and/or any violation of the terms of this Agreement.
Pharma Global reserves the right to assume the exclusive defense and control of any demand, claim or action arising in connection with the Site and/or Services. You agree to fully cooperate with Pharma Global in the defense of any such demand, claim, action and settlement or compromise negotiations, as requested by Pharma Global.
Neither Pharma Global nor any of its affiliates, officers, directors, employees, secretaries, representatives, successors, assigns assumes liability or responsibility for the content or Services supplied by you or any third parties nor for the content of websites for which Pharma Global provide links.
Pharma Global doesn’t provide any warranty, and disclaim all responsibility and liability for the timeliness, availability, security, quality of the Site, any related software, or other products, Services, information, documents or content obtained through the Site and/or the Services.
Pharma Global is not responsible for the accuracy or reliability of any information or content transmitted through the Site and/or Services. Pharma Global may, at any time, limit your use or discontinue the Site and/or Services entirely at their sole discretion.
Pharma Global does not guarantee that the Site, the Services or any content will be up to date, free from errors, inaccuracies or omissions or be fit for any purpose.
This Agreement excludes Pharma Global liability for any death or personal injury as a result of Pharma Global negligence or in any other way which is prohibited by applicable law.
This Agreement and the use of the Site and Services is governed by and shall be construed in accordance with the laws of the United Arab Emirates and, where applicable, the Federal Laws of the UAE. Such laws will govern disclaimers and all the terms and conditions and this Agreement.
Pharma Global reserves the right to make changes to this Agreement, to the Site and the Services at any time. You hereby irrevocably submit to the jurisdiction of the Courts of the Emirate of Dubai in relation to all disputes relating to the Site, the Services and this Agreement.
If any provision of this Agreement is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Agreement.
If you wish to object to any content or Services on the Site which are provided by Pharma Global, please do so immediately upon becoming aware of objectionable content/Services and in writing to: 2427 ResCo-work 02, 24th Floor, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, UAE, E-mail address [email protected] .
Please ensure you clearly identify the content/Services objected to and detailing the basis for your objection and the action(s) you request we take in relation to such content/Services, and provide your full contact details (name, address, mobile no, passport no) to enable us to discuss with you and act appropriately upon any such objection.
Pharma Global will attempt to investigate objections and, if appropriate, remove the relevant content/Services. However, as noted above, Pharma Global is not in any way liable for any Third Party Service Providers.
Pharma Global may update the Terms and Conditions at any time and without notice to reflect changes to their information practices or any relevant statute, regulations and/or policy.
Pharma Global encourage you to periodically review this page for the latest information on our privacy practices.
By registering and using the Site you consent to the collection and use of the information described in this Agreement.
By accessing or using the Services, you acknowledge that you have read, understood, accepted and agreed to be bound by these Terms and Conditions. If you do not agree with the Terms and Conditions, you may not use the Services.
You can contact us by writing or email us at the address below:
Address: 2427 ResCo-work 02, 24th Floor, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, UAE.
E-mail address [email protected]