Effective Communication in Pharmacy to Foster Patient Care
Dr Sanah Hasan
Associate Professor - College of Pharmacy - Ajman University
April, 15
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300 AED
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900 AED
Promote your career with educational online courses for pharmacists
The educational language
The provider of the course
PharmaCourses educational online platform (belonged to PHARMA GLOBAL MENA LTD (the license no. 000002537, ADGM))
The supervisor
CME ACADEMY TRAINING - L.L.C (Main license no. 926060, DDC no. - 351826, Government of Dubai, DUBAI ECONOMY).
The certificate from Pharma Courses
After completing this course, you will receive the certificate from Pharma Courses.
Useful experience you get with PharmaCourses
Online education at your fingertips
Assistance and support throughout learning process
Flexibility to access the content at convenient time
Live interaction with experts from MENA region and other countries
Justification for the course
The equipment future pharmacists with the communication skills needed to provide patient care and to collaborate with other healthcare providers such as physicians.
Many pharmacists have not formally received communication skills learning/training while in pharmacy school - continuing education will complete this need after graduation.
Accreditation bodies of pharmacy programs require communication skills to be included in pharmacy teaching/learning process
The equipment of future pharmacists with the communication skills needed to foster patient care and to collaborate with other healthcare providers such as physicians.
Do you need a discount for the educational program?
Send us an email on the address [email protected]
Course topics
Videos will be available after the payment.
"General concepts of verbal, noverbal and vocal communications, and how they may be different culturally"

"How to become a good listener, and how to prepare various questions and responses to patient care needs?"
Main role of pharmacist as drug therapy expert needs good communication skills. What defines perception of patients of pharmacist, their credibility & persuasion are highlighted. Barriers and constraints to effective communication.
"The art of counseling patients on their medications".

"The differences between passive, assertive and aggressive behaviors"
This topic will be detailed including over-the-counter and new or re-fill prescriptions. Other important topics are: Using questions wisely when talking to patients; Presenting information clearly, Closing the interaction, Communicating through agents other than patients. Assertive communication skills and replying and behaving assertively will be emphasized in inter-professional communications with nurses, other healthcare professionals, physicians, with employers and the patients themselves.
"Health literacy knowledge and skill in handling low health literacy patients"

"Strategies used by pharmacists in handling patients with low literacy"
Health literacy as a public health issue; the extent of the problem of low health literacy; the consequences of low health literacy; behaviors typically exhibited by patients with low literacy; and risk factors for low health literacy will be illustrated in this lecture.

Confidence in their ability to identify and communicate with patients with low health literacy; and the ability to write health literacy level appropriate patient education material will be highlighted in this lecture.